{"id":8063,"date":"2023-01-12T09:36:44","date_gmt":"2023-01-12T09:36:44","guid":{"rendered":"https:\/\/sell-corp.net\/?page_id=8063"},"modified":"2023-01-16T15:02:32","modified_gmt":"2023-01-16T15:02:32","slug":"maintenance-and-support","status":"publish","type":"page","link":"https:\/\/sell-corp.net\/index.php\/maintenance-and-support\/","title":{"rendered":"Maintenance and Support"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"8063\" class=\"elementor elementor-8063\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-9dc77cc elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"9dc77cc\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-8c5f861\" data-id=\"8c5f861\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-4f4b5ea poket-star-rating--align-center elementor-widget elementor-widget-witr_section_title\" data-id=\"4f4b5ea\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"witr_section_title.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t<!-- title center -->\n\t\t\t\t\t<div class=\"witr_section_title\">\n\t\t\t\t\t\t<div class=\"witr_section_title_inner text-center\">\n\n\t\t\t\t\t\t\t<!-- icon position -->\n\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<!-- end icon position -->\n\t\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t<!-- title top -->\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<h2>Maintenance and Support<\/h2>\t\t\n\t\t\t\t\t\t\t\n\n\t\t\t\t\t\t\t<!-- icon position -->\n\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<!-- end icon position -->\n\n\n\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<!-- title middle -->\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<h3>We offer<\/h3>\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<!-- title bottom -->\n\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<!-- image -->\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<!-- icon -->\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<!-- bar -->\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<!-- circle bar -->\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\n\n\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<!-- content -->\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<p>support and maintenance plans that account for expected and unexpected software issues across a range of devices and systems. <\/p>\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<!-- inner title -->\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9b92c40 elementor-widget elementor-widget-spacer\" data-id=\"9b92c40\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-6e10b7e elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"6e10b7e\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-07c78b9\" data-id=\"07c78b9\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-1464302 elementor-widget elementor-widget-witr_section_s_image\" data-id=\"1464302\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"witr_section_s_image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\n\t\t<div class=\"single_image_area\">\n\t\t\t<div class=\"single_image single_line_option  \">\n\t\t\t\t<!-- image -->\n\t\t\t\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/sell-corp.net\/wp-content\/uploads\/2023\/01\/pexels-photo-7709235.jpeg\" alt=\"\" \/>\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-416e5b2 elementor-widget elementor-widget-spacer\" data-id=\"416e5b2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-6b1fbca\" data-id=\"6b1fbca\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-7ac5b76 elementor-widget elementor-widget-spacer\" data-id=\"7ac5b76\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-03cc578 poket-star-rating--align-center elementor-widget elementor-widget-witr_section_title\" data-id=\"03cc578\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"witr_section_title.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t<!-- title center -->\n\t\t\t\t\t<div class=\"witr_section_title\">\n\t\t\t\t\t\t<div class=\"witr_section_title_inner text-center\">\n\n\t\t\t\t\t\t\t<!-- icon position -->\n\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<!-- end icon position -->\n\t\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t<!-- title top -->\n\t\t\t\t\t\t\t\n\n\t\t\t\t\t\t\t<!-- icon position -->\n\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<!-- end icon position -->\n\n\n\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<!-- title middle -->\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<h3>Our types of Maintenance<\/h3>\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<!-- title bottom -->\n\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<!-- image -->\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<!-- icon -->\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<!-- bar -->\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<!-- circle bar -->\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\n\n\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<!-- content -->\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<p>Software maintenance can be broken down into four main categories: <\/p>\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<!-- inner title -->\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e060025 elementor-widget elementor-widget-witr_ac_cl\" data-id=\"e060025\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"witr_ac_cl.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\n\t\t\n\t\t\n\n                <div class=\"accordion_area\">\n                    <div class=\"faq-part\">\n                        <div id=\"accordion\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"card card-2  \">\n\t\t\t\t\t\t\t\t\t<div class=\"card-header witr_ac_card\">\n\t\t\t\t\t\t\t\t\t\t<a href=\"#\" class=\"card-link witr_ac_style\" data-toggle=\"collapse\" data-target=\"#collapse_ea078d6\" aria-expanded=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t<!-- icon -->\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<i class=\"icofont-check\"><\/i>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t   Corrective Maintenance\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<div id=\"collapse_ea078d6\" class=\"collapse ac_s_padding  \" data-parent=\"#accordion\">\n                                        <p>Often referred to as \u201cbug\u201d maintenance, corrective maintenance can be defined as correcting user reported errors in source code. This is the most urgent type of software maintenance, but, unlike support, focuses on low priority \u201cbugs\u201d and is commonly regarded as triaging enhancement requests rather than fixing defects.<\/p>\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div> <!-- card -->\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"card card-2  \">\n\t\t\t\t\t\t\t\t\t<div class=\"card-header witr_ac_card\">\n\t\t\t\t\t\t\t\t\t\t<a href=\"#\" class=\"card-link witr_ac_style\" data-toggle=\"collapse\" data-target=\"#collapse_615a1ad\" aria-expanded=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t<!-- icon -->\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<i class=\"icofont-check\"><\/i>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t   Preventive Maintenance\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<div id=\"collapse_615a1ad\" class=\"collapse ac_s_padding  \" data-parent=\"#accordion\">\n                                        <p>As its name suggests, preventive maintenance is the practice of taking preventive measures to ensure software continues running as it should. Preventive maintenance focuses on decreasing the likelihood of unanticipated effects of evolving operating systems and devices which the software runs on.<\/p>\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div> <!-- card -->\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"card card-2  \">\n\t\t\t\t\t\t\t\t\t<div class=\"card-header witr_ac_card\">\n\t\t\t\t\t\t\t\t\t\t<a href=\"#\" class=\"card-link witr_ac_style\" data-toggle=\"collapse\" data-target=\"#collapse_2b2f5b4\" aria-expanded=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t<!-- icon -->\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<i class=\"icofont-check\"><\/i>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t   Perfective Maintenance\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<div id=\"collapse_2b2f5b4\" class=\"collapse ac_s_padding  \" data-parent=\"#accordion\">\n                                        <p>Focused on iteration, perfective maintenance is defined as engineering after delivery in order to elevate the functionality and\/or performance of the software. Spurred by user feedback, perfective maintenance accounts for the implementation of new features based on user submissions.<\/p>\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div> <!-- card -->\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"card card-2  \">\n\t\t\t\t\t\t\t\t\t<div class=\"card-header witr_ac_card\">\n\t\t\t\t\t\t\t\t\t\t<a href=\"#\" class=\"card-link witr_ac_style\" data-toggle=\"collapse\" data-target=\"#collapse_5d1615c\" aria-expanded=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t<!-- icon -->\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<i class=\"icofont-check\"><\/i>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t   Adaptive Maintenance\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<div id=\"collapse_5d1615c\" class=\"collapse ac_s_padding  \" data-parent=\"#accordion\">\n                                        <p>Adaptive maintenance is characterized by the need to alter code in one part of the software due to external problems in another part of the system. Adaptive maintenance is required when issues are caused by changes to the operating system, software dependencies, hardware, or business policies of a product, thus requiring changes to the codebase.<\/p>\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div> <!-- card -->\t\n\t\t\t\t\t\t\t                        <\/div>\n                    <\/div> <!-- faq part -->\t\t\n                <\/div> \n\n\t\t<script type='text\/javascript'>\n\t\t\tjQuery(function($){\t\t\t\t\n\t\t\t\t$('.faq-part .card').each(function () {\n\t\t\t\t\tvar $this = $(this);\n\t\t\t\t\t$this.on('click', function (e) {\n\t\t\t\t\t\tvar has = $this.hasClass('active');\n\t\t\t\t\t\t$('.faq-part .card').removeClass('active show');\n\t\t\t\t\t\tif (has) {\n\t\t\t\t\t\t\t$this.removeClass('active show');\n\t\t\t\t\t\t} else {\n\t\t\t\t\t\t\t$this.addClass('active show');\n\t\t\t\t\t\t}\n\t\t\t\t\t});\n\t\t\t\t});\n\t\t\t});\n\t\t<\/script>\t\t\t\t\t\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-c46ba0f elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"c46ba0f\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-0b485d1\" data-id=\"0b485d1\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-cb2b14e poket-star-rating--align-center elementor-widget elementor-widget-witr_section_title\" data-id=\"cb2b14e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"witr_section_title.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t<!-- title center -->\n\t\t\t\t\t<div class=\"witr_section_title\">\n\t\t\t\t\t\t<div class=\"witr_section_title_inner text-center\">\n\n\t\t\t\t\t\t\t<!-- icon position -->\n\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<!-- end icon position -->\n\t\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t<!-- title top -->\n\t\t\t\t\t\t\t\n\n\t\t\t\t\t\t\t<!-- icon position -->\n\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<!-- end icon position -->\n\n\n\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<!-- title middle -->\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<h3>Our Support & Maintenance Process<\/h3>\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<!-- title bottom -->\n\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<!-- image -->\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<!-- icon -->\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<!-- bar -->\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<!-- circle bar -->\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\n\n\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<!-- content -->\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<!-- inner title -->\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0f99230 poket-star-rating--align-center elementor-widget elementor-widget-witr_section_cfeature\" data-id=\"0f99230\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"witr_section_cfeature.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"witr_cfeature3 feature_active\">\n\t\t\t<div class=\" witrfba_idps\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t<div class=\" col-lg-12\"> \t\n\t\t\t\t\t\t<div class=\"em-feature all_feature_color \">\n\t\t\t\t\t\t\t<div class=\"feature_inner_box text-left\">\n\t\t\t\t\t\t\t\t<div class=\"feature_inner\">\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t<div class=\"em_feature-icon\">\n\t\t\t\t\t\t\t\t\t\t<!-- icon -->\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<i class=\"fas fa-hand-holding\"><\/i>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<!-- custom icon -->\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<!-- image -->\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<div class=\"em-feature-title\">\n\t\t\t\t\t\t\t\t\t\t<!-- title -->\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t \n\t\t\t\t\t\t\t\t\t\t\t<h3><a href=\"#\">#1 Service Level Agreement<\/a><\/h3>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<!-- Sub title -->\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\t\t<div class=\"em_content_text\">\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t<div class=\"em-feature-desc\">\n\t\t\t\t\t\t\t\t\t\t<!-- content -->\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<p>When taking on a new project, our support team drafts an SLA (Service Level Agreement) which outlines our response time and ensures our team's availability to your needs. With our remote software support services, our specialists are able to promptly handle your service requests through remote sessions upon receipt of your request. <\/p>\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\n\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\t\t\t\t\t\n\t\t\t\t\t<\/div>\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t<div class=\" col-lg-12\"> \t\n\t\t\t\t\t\t<div class=\"em-feature all_feature_color \">\n\t\t\t\t\t\t\t<div class=\"feature_inner_box text-left\">\n\t\t\t\t\t\t\t\t<div class=\"feature_inner\">\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t<div class=\"em_feature-icon\">\n\t\t\t\t\t\t\t\t\t\t<!-- icon -->\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<i class=\"far fa-comment-alt\"><\/i>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<!-- custom icon -->\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<!-- image -->\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<div class=\"em-feature-title\">\n\t\t\t\t\t\t\t\t\t\t<!-- title -->\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t \n\t\t\t\t\t\t\t\t\t\t\t<h3><a href=\"#\">#2 Formal Request<\/a><\/h3>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<!-- Sub title -->\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\t\t<div class=\"em_content_text\">\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t<div class=\"em-feature-desc\">\n\t\t\t\t\t\t\t\t\t\t<!-- content -->\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<p>After receiving your support request, the first step to resolving the bug is to gain an understanding of the defect. We set up a meeting with you to discuss the current state of your software product, any recent changes made to the code, release updates, error messages, and any other potential factors that could have played a role in causation. <\/p>\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\n\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\t\t\t\t\t\n\t\t\t\t\t<\/div>\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t<div class=\" col-lg-12\"> \t\n\t\t\t\t\t\t<div class=\"em-feature all_feature_color \">\n\t\t\t\t\t\t\t<div class=\"feature_inner_box text-left\">\n\t\t\t\t\t\t\t\t<div class=\"feature_inner\">\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t<div class=\"em_feature-icon\">\n\t\t\t\t\t\t\t\t\t\t<!-- icon -->\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<i class=\"fas fa-search\"><\/i>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<!-- custom icon -->\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<!-- image -->\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<div class=\"em-feature-title\">\n\t\t\t\t\t\t\t\t\t\t<!-- title -->\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t \n\t\t\t\t\t\t\t\t\t\t\t<h3><a href=\"#\">#3 Systems Analysis<\/a><\/h3>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<!-- Sub title -->\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\t\t<div class=\"em_content_text\">\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t<div class=\"em-feature-desc\">\n\t\t\t\t\t\t\t\t\t\t<!-- content -->\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<p>Once our support team understands all potential impacts of the defect, we assess your systems to identify the root cause. While analyzing systems does include reviewing the code attached to the dysfunctional feature or function, it also involves determining other possible causes such as out-of-date subscriptions and malware. <\/p>\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\n\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\t\t\t\t\t\n\t\t\t\t\t<\/div>\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t<div class=\" col-lg-12\"> \t\n\t\t\t\t\t\t<div class=\"em-feature all_feature_color \">\n\t\t\t\t\t\t\t<div class=\"feature_inner_box text-left\">\n\t\t\t\t\t\t\t\t<div class=\"feature_inner\">\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t<div class=\"em_feature-icon\">\n\t\t\t\t\t\t\t\t\t\t<!-- icon -->\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<i class=\"fas fa-puzzle-piece\"><\/i>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<!-- custom icon -->\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<!-- image -->\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<div class=\"em-feature-title\">\n\t\t\t\t\t\t\t\t\t\t<!-- title -->\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t \n\t\t\t\t\t\t\t\t\t\t\t<h3><a href=\"#\">#4 Solution Evaluation<\/a><\/h3>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<!-- Sub title -->\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\t\t<div class=\"em_content_text\">\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t<div class=\"em-feature-desc\">\n\t\t\t\t\t\t\t\t\t\t<!-- content -->\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<p>Our software engineers often determine a number of solutions to resolve software defects. We scope out all potentially affected features before documenting procedures and impacts of all solutions to ensure code adjustments don\u2019t cause any other issues in your system. We then provide a recommendation and review all options with you to designate a route to resolution. <\/p>\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\n\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\t\t\t\t\t\n\t\t\t\t\t<\/div>\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t<div class=\" col-lg-12\"> \t\n\t\t\t\t\t\t<div class=\"em-feature all_feature_color \">\n\t\t\t\t\t\t\t<div class=\"feature_inner_box text-left\">\n\t\t\t\t\t\t\t\t<div class=\"feature_inner\">\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t<div class=\"em_feature-icon\">\n\t\t\t\t\t\t\t\t\t\t<!-- icon -->\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<i class=\"flaticon flaticon-repeat\"><\/i>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<!-- custom icon -->\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<!-- image -->\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<div class=\"em-feature-title\">\n\t\t\t\t\t\t\t\t\t\t<!-- title -->\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t \n\t\t\t\t\t\t\t\t\t\t\t<h3><a href=\"#\">#5 Implementation<\/a><\/h3>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<!-- Sub title -->\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\t\t<div class=\"em_content_text\">\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t<div class=\"em-feature-desc\">\n\t\t\t\t\t\t\t\t\t\t<!-- content -->\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<p>Our Technical Support Lead produces bug triage tickets for our support team to begin working on immediately. By utilizing debugging tools, reviewing logs, and drilling down to all lines of code that accompany broken features and functions, our support team works to resolve all errors described in your support request. <\/p>\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\n\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\t\t\t\t\t\n\t\t\t\t\t<\/div>\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t<div class=\" col-lg-12\"> \t\n\t\t\t\t\t\t<div class=\"em-feature all_feature_color \">\n\t\t\t\t\t\t\t<div class=\"feature_inner_box text-left\">\n\t\t\t\t\t\t\t\t<div class=\"feature_inner\">\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t<div class=\"em_feature-icon\">\n\t\t\t\t\t\t\t\t\t\t<!-- icon -->\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<i class=\"fas fa-check-circle\"><\/i>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<!-- custom icon -->\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<!-- image -->\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<div class=\"em-feature-title\">\n\t\t\t\t\t\t\t\t\t\t<!-- title -->\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t \n\t\t\t\t\t\t\t\t\t\t\t<h3><a href=\"#\">#6 Testing<\/a><\/h3>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<!-- Sub title -->\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\t\t<div class=\"em_content_text\">\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t<div class=\"em-feature-desc\">\n\t\t\t\t\t\t\t\t\t\t<!-- content -->\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<p>We employ a range of leading unit tests to validate proper delivery to correct faults and reliability in your codebase. Once we verify that all features and functions are stable and operating as designed in our test environment, we then deploy the bug fixes to live production. After the fix is live, we then ask for your sign-off before closing the request. <\/p>\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\n\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\t\t\t\t\t\n\t\t\t\t\t<\/div>\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<\/div>\t\t\t\t\n\t\t<\/div> \n\t\n\n\t\t\t\t<script type='text\/javascript'>\r\n\t\t\tjQuery(function($){\r\n\t\t\t\t\r\n\t\t\t\tvar witrbslick = $('.witrfba_idps');\r\n\t\t\t\t\r\n\t\t\t\tif(witrbslick.length > 0){\r\n\r\n\t\t\t\twitrbslick.slick({\r\n\t\t\t\t\tinfinite: true,\r\n\t\t\t\t\tautoplay: true,\r\n\t\t\t\t\tautoplaySpeed: 3000,\r\n\t\t\t\t\tspeed: 1000,\t\t\t\t\t\r\n\t\t\t\t\tslidesToShow: 3,\r\n\t\t\t\t\tslidesToScroll: 1,\r\n\t\t\t\t\t\t\t\t\t\tarrows: true,\r\n\t\t\t\t\tdots: false,\r\n\t\t\t\t\tresponsive: [\r\n\t\t\t\t\t\t{\r\n\t\t\t\t\t\t\tbreakpoint: 1200,\r\n\t\t\t\t\t\t\tsettings: {\r\n\t\t\t\t\t\t\t\tslidesToShow: 3,\r\n\t\t\t\t\t\t\t\tslidesToScroll: 1,\r\n\t\t\t\t\t\t\t}\r\n\t\t\t\t\t},\r\n\t\t\t\t\t\t{\r\n\t\t\t\t\t\t\tbreakpoint: 992,\r\n\t\t\t\t\t\t\tsettings: {\r\n\t\t\t\t\t\t\t\tslidesToShow: 2,\r\n\t\t\t\t\t\t\t\tslidesToScroll: 1,\r\n\t\t\t\t\t\t\t}\r\n\t\t\t\t\t},\r\n\t\t\t\t\t\t{\r\n\t\t\t\t\t\t\tbreakpoint: 767,\r\n\t\t\t\t\t\t\tsettings: {\r\n\t\t\t\t\t\t\t\tslidesToShow: 1,\r\n\t\t\t\t\t\t\t\tslidesToScroll: 1,\r\n\t\t\t\t\t\t\t}\r\n\t\t\t\t\t}\r\n\t\t\t\t\t]\r\n\t\t\t\t});\r\n\t\t\t}\r\n\r\n\t\t\t});\r\n\t\t<\/script>\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-480b413 elementor-widget elementor-widget-spacer\" data-id=\"480b413\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-82d2d1d elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"82d2d1d\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-ace1dbc\" data-id=\"ace1dbc\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-7a183c7 poket-star-rating--align-center elementor-widget elementor-widget-witr_section_title\" data-id=\"7a183c7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"witr_section_title.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t<!-- title center -->\n\t\t\t\t\t<div class=\"witr_section_title\">\n\t\t\t\t\t\t<div class=\"witr_section_title_inner text-center\">\n\n\t\t\t\t\t\t\t<!-- icon position -->\n\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<!-- end icon position -->\n\t\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t<!-- title top -->\n\t\t\t\t\t\t\t\n\n\t\t\t\t\t\t\t<!-- icon position -->\n\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<!-- end icon position -->\n\n\n\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<!-- title middle -->\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<h3>Typical Roles in Our Software Maintenance Teams<\/h3>\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<!-- title bottom -->\n\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<!-- image -->\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<!-- icon -->\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<!-- bar -->\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<!-- circle bar -->\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\n\n\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<!-- content -->\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<p>Depending on software maintenance and upgrade scope, the team may include various IT specialists, from developers to UI designers. Below, we describe the backbone talents required for the project involving both on-demand and continuous support activities: <\/p>\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<!-- inner title -->\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-6f029fb elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"6f029fb\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-a24dfcc\" data-id=\"a24dfcc\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-cf5f70c elementor-widget elementor-widget-witr_section_service\" data-id=\"cf5f70c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"witr_section_service.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\n\t\t<div class=\" witr_service_11 all_color_service  text- \">\n\t\t\t<div class=\" wirt_detail_texti\">\n\t\t\t\t<div class=\" wirt_detail_icon all_icon_color\">\n\t\t\t\t\t<!-- icon -->\n\t\t\t\t\t\t\t\t\t\t\t<i class=\"icofont icofont-live-support\"><\/i>\n\t\t\t\t\t\t\t\t\t\t<!-- custom icon -->\n\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t<!-- image -->\n\t\t\t\t\t\t\t\t\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"wirt_detail_title\">\n\t\t\t\t\t<!-- title -->\n\t\t\t\t\t\t\t\t\t\t<!-- Sub title -->\n\t\t\t\t\t\t\t\t\t\t\t<h2>Help desk specialists <\/h2>\n\t\t\t\t\t\t\t\t\t\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t<div class=\"wirt_detail_content\">\n\t\t\t\t<!-- content -->\n\t\t\t\t\t\t\t\t<!--- list content --->\n\t\t\t\t\t\t\t\t<div class=\"service_list_op\">\n\t\t\t\t\t<!-- list -->\n\t\t\t\t\t\t\t\t\t\t\t<i class=\"icofont-tick-mark\"><\/i> Receiving, registering, and tracking queries from software users.\n<br>\n<i class=\"icofont-tick-mark\"><\/i> Solving simple and repeating issues (e.g., username and password problems, installing newly released patches and service packs).\n<br>\n<i class=\"icofont-tick-mark\"><\/i> Escalating unsolved issues to L2\/L3.\t\t\t\t\t\t\t\t\t<\/div>\t\n\t\t\t\t\t\t\t\t\n\t\t\t\t<!-- button -->\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-fb6e479 elementor-widget elementor-widget-witr_section_service\" data-id=\"fb6e479\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"witr_section_service.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\n\t\t<div class=\" witr_service_11 all_color_service  text- \">\n\t\t\t<div class=\" wirt_detail_texti\">\n\t\t\t\t<div class=\" wirt_detail_icon all_icon_color\">\n\t\t\t\t\t<!-- icon -->\n\t\t\t\t\t\t\t\t\t\t\t<i class=\"far fa-file-code\"><\/i>\n\t\t\t\t\t\t\t\t\t\t<!-- custom icon -->\n\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t<!-- image -->\n\t\t\t\t\t\t\t\t\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"wirt_detail_title\">\n\t\t\t\t\t<!-- title -->\n\t\t\t\t\t\t\t\t\t\t<!-- Sub title -->\n\t\t\t\t\t\t\t\t\t\t\t<h2>Software developers <\/h2>\n\t\t\t\t\t\t\t\t\t\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t<div class=\"wirt_detail_content\">\n\t\t\t\t<!-- content -->\n\t\t\t\t\t\t\t\t<!--- list content --->\n\t\t\t\t\t\t\t\t<div class=\"service_list_op\">\n\t\t\t\t\t<!-- list -->\n\t\t\t\t\t\t\t\t\t\t\t<i class=\"icofont-tick-mark\"><\/i> Fixing issues on the code and database levels.<br>\n<i class=\"icofont-tick-mark\"><\/i> Creating new software components or features.<br>\n<i class=\"icofont-tick-mark\"><\/i> Implementing software customizations, integrations, and performing migrations.<br>\n<i class=\"icofont-tick-mark\"><\/i> Unit testing.\t\t\t\t\t\t\t\t\t<\/div>\t\n\t\t\t\t\t\t\t\t\n\t\t\t\t<!-- button -->\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-04713d5\" data-id=\"04713d5\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-989e5c6 elementor-widget elementor-widget-witr_section_service\" data-id=\"989e5c6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"witr_section_service.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\n\t\t<div class=\" witr_service_11 all_color_service  text- \">\n\t\t\t<div class=\" wirt_detail_texti\">\n\t\t\t\t<div class=\" wirt_detail_icon all_icon_color\">\n\t\t\t\t\t<!-- icon -->\n\t\t\t\t\t\t\t\t\t\t\t<i class=\"fas fa-wrench\"><\/i>\n\t\t\t\t\t\t\t\t\t\t<!-- custom icon -->\n\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t<!-- image -->\n\t\t\t\t\t\t\t\t\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"wirt_detail_title\">\n\t\t\t\t\t<!-- title -->\n\t\t\t\t\t\t\t\t\t\t<!-- Sub title -->\n\t\t\t\t\t\t\t\t\t\t\t<h2>Application support engineers <\/h2>\n\t\t\t\t\t\t\t\t\t\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t<div class=\"wirt_detail_content\">\n\t\t\t\t<!-- content -->\n\t\t\t\t\t\t\t\t<!--- list content --->\n\t\t\t\t\t\t\t\t<div class=\"service_list_op\">\n\t\t\t\t\t<!-- list -->\n\t\t\t\t\t\t\t\t\t\t\t<i class=\"icofont-tick-mark\"><\/i> Continuous software monitoring and health checks.<br>\n<i class=\"icofont-tick-mark\"><\/i> Fixing application performance issues.<br>\n<i class=\"icofont-tick-mark\"><\/i> Resolving software configuration and account administration issues.<br>\n<i class=\"icofont-tick-mark\"><\/i> Log investigation for root cause analysis of issues.<br>\n<i class=\"icofont-tick-mark\"><\/i> Database administration.\t\t\t\t\t\t\t\t\t<\/div>\t\n\t\t\t\t\t\t\t\t\n\t\t\t\t<!-- button -->\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-617a23f elementor-widget elementor-widget-witr_section_service\" data-id=\"617a23f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"witr_section_service.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\n\t\t<div class=\" witr_service_11 all_color_service  text- \">\n\t\t\t<div class=\" wirt_detail_texti\">\n\t\t\t\t<div class=\" wirt_detail_icon all_icon_color\">\n\t\t\t\t\t<!-- icon -->\n\t\t\t\t\t\t\t\t\t\t\t<i class=\"icofont icofont-search-document\"><\/i>\n\t\t\t\t\t\t\t\t\t\t<!-- custom icon -->\n\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t<!-- image -->\n\t\t\t\t\t\t\t\t\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"wirt_detail_title\">\n\t\t\t\t\t<!-- title -->\n\t\t\t\t\t\t\t\t\t\t<!-- Sub title -->\n\t\t\t\t\t\t\t\t\t\t\t<h2>Test engineers <\/h2>\n\t\t\t\t\t\t\t\t\t\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t<div class=\"wirt_detail_content\">\n\t\t\t\t<!-- content -->\n\t\t\t\t\t\t\t\t<!--- list content --->\n\t\t\t\t\t\t\t\t<div class=\"service_list_op\">\n\t\t\t\t\t<!-- list -->\n\t\t\t\t\t\t\t\t\t\t\t<i class=\"icofont-tick-mark\"><\/i> Functional, regression, integration, and other types of testing to validate the quality and security of software after introducing the required changes.\t\t\t\t\t\t\t\t\t<\/div>\t\n\t\t\t\t\t\t\t\t\n\t\t\t\t<!-- button -->\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<div class=\"elementor-element elementor-element-fd3ed89 elementor-widget elementor-widget-witr_section_service\" data-id=\"fd3ed89\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"witr_section_service.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\n\t\t<div class=\" witr_service_11 all_color_service  text- \">\n\t\t\t<div class=\" wirt_detail_texti\">\n\t\t\t\t<div class=\" wirt_detail_icon all_icon_color\">\n\t\t\t\t\t<!-- icon -->\n\t\t\t\t\t\t\t\t\t\t\t<i class=\"fab fa-dev\"><\/i>\n\t\t\t\t\t\t\t\t\t\t<!-- custom icon -->\n\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t<!-- image -->\n\t\t\t\t\t\t\t\t\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"wirt_detail_title\">\n\t\t\t\t\t<!-- title -->\n\t\t\t\t\t\t\t\t\t\t<!-- Sub title -->\n\t\t\t\t\t\t\t\t\t\t\t<h2>DevOps engineers <\/h2>\n\t\t\t\t\t\t\t\t\t\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t<div class=\"wirt_detail_content\">\n\t\t\t\t<!-- content -->\n\t\t\t\t\t\t\t\t<!--- list content --->\n\t\t\t\t\t\t\t\t<div class=\"service_list_op\">\n\t\t\t\t\t<!-- list -->\n\t\t\t\t\t\t\t\t\t\t\t<i class=\"icofont-tick-mark\"><\/i> Automating the update and evolution processes using the CI\/CD approach.<br>\n<i class=\"icofont-tick-mark\"><\/i> Managing physical and virtual servers and their configurations.<br>\n<i class=\"icofont-tick-mark\"><\/i> Configuring and optimizing cloud services.<br>\n<i class=\"icofont-tick-mark\"><\/i> Solving infrastructure issues.\t\t\t\t\t\t\t\t\t<\/div>\t\n\t\t\t\t\t\t\t\t\n\t\t\t\t<!-- button -->\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Maintenance and Support We offer support and maintenance plans that account for expected and unexpected software issues across a range of devices and systems. Our types of Maintenance Software maintenance can be broken down into four main categories: Corrective Maintenance Often referred to as \u201cbug\u201d maintenance, corrective maintenance can be defined as correcting user reported [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_monsterinsights_skip_tracking":false,"footnotes":""},"class_list":["post-8063","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.5 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Maintenance and Support -<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/sell-corp.net\/index.php\/maintenance-and-support\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Maintenance and Support -\" \/>\n<meta property=\"og:description\" content=\"Maintenance and Support We offer support and maintenance plans that account for expected and unexpected software issues across a range of devices and systems. Our types of Maintenance Software maintenance can be broken down into four main categories: Corrective Maintenance Often referred to as \u201cbug\u201d maintenance, corrective maintenance can be defined as correcting user reported [&hellip;]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/sell-corp.net\/index.php\/maintenance-and-support\/\" \/>\n<meta property=\"article:modified_time\" content=\"2023-01-16T15:02:32+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/sell-corp.net\/wp-content\/uploads\/2023\/01\/pexels-photo-7709235.jpeg\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"7 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/sell-corp.net\\\/index.php\\\/maintenance-and-support\\\/\",\"url\":\"https:\\\/\\\/sell-corp.net\\\/index.php\\\/maintenance-and-support\\\/\",\"name\":\"Maintenance and Support -\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/sell-corp.net\\\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\\\/\\\/sell-corp.net\\\/index.php\\\/maintenance-and-support\\\/#primaryimage\"},\"image\":{\"@id\":\"https:\\\/\\\/sell-corp.net\\\/index.php\\\/maintenance-and-support\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/sell-corp.net\\\/wp-content\\\/uploads\\\/2023\\\/01\\\/pexels-photo-7709235.jpeg\",\"datePublished\":\"2023-01-12T09:36:44+00:00\",\"dateModified\":\"2023-01-16T15:02:32+00:00\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/sell-corp.net\\\/index.php\\\/maintenance-and-support\\\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/sell-corp.net\\\/index.php\\\/maintenance-and-support\\\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\\\/\\\/sell-corp.net\\\/index.php\\\/maintenance-and-support\\\/#primaryimage\",\"url\":\"https:\\\/\\\/sell-corp.net\\\/wp-content\\\/uploads\\\/2023\\\/01\\\/pexels-photo-7709235.jpeg\",\"contentUrl\":\"https:\\\/\\\/sell-corp.net\\\/wp-content\\\/uploads\\\/2023\\\/01\\\/pexels-photo-7709235.jpeg\",\"width\":600,\"height\":900},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/sell-corp.net\\\/index.php\\\/maintenance-and-support\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\\\/\\\/sell-corp.net\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Maintenance and Support\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/sell-corp.net\\\/#website\",\"url\":\"https:\\\/\\\/sell-corp.net\\\/\",\"name\":\"\",\"description\":\"SellCorp\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/sell-corp.net\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Maintenance and Support -","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/sell-corp.net\/index.php\/maintenance-and-support\/","og_locale":"en_US","og_type":"article","og_title":"Maintenance and Support -","og_description":"Maintenance and Support We offer support and maintenance plans that account for expected and unexpected software issues across a range of devices and systems. 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